Website Policy
Welcome to Damia Cutiez!
Thank you for visiting our online store. We are dedicated to providing you with adorable and high-quality newborn and baby hampers. To ensure a pleasant shopping experience, please take a moment to read our website policy.
1. Privacy Policy... Your privacy is important to us. We collect only the necessary information to process your orders and improve your shopping experience. We will never share your personal information with third parties without your consent, except as required by law.
2. Payment Methods... We accept various payment methods, including major credit cards, online banking, and e-wallets. All transactions are securely processed to ensure your financial information is protected.
3. Shipping and Delivery... We offer reliable and fast shipping options. Orders are typically processed within 1-3 business days. Delivery times may vary based on your location. You will receive a tracking number once your order is shipped.
4. Returns and Exchanges... Every product is carefully inspected before we pack and send them out. We are unable to accept any refunds however if you have received a defective or damaged product, please contact us at @damiacutiez@gmail.com. Upon review, we may offer an exchange within 14 days of your purchase. To be eligible for an exchange, your item must be unused, in the same condition you received it and must be in the original tag and packaging. We are unable to accept items that are not in the original sale condition and we reserve the right to refuse an exchange should a returned item not meet any of these requirements. You will need to attach a copy of your order invoice together with your return package.
5. Product Descriptions... We strive to provide accurate and detailed product descriptions. However, slight variations in color and design may occur. If you have any questions or need further clarification about a product, feel free to contact us.
6. Customer Service... Our friendly customer service team is here to help! If you have any questions, concerns, or feedback, please reach out to us at [+60102623431]. We aim to respond within 24 hours.
7. Changes to the Policy... We may update this policy from time to time. Any changes will be posted on this page. Your continued use of our website constitutes your acceptance of the revised policy.